English Teastore Reviews

The English Tea Store offers a variety of products, including a Tea of the Month Club. The subscription for this club costs $19.99 per month, but if paid annually, the cost is $211, which saves 12% compared to the monthly payment. The subscription includes two packs of 25 tea bags or two packs of 4 oz. loose tea, 5 tea bag samples or 1 oz loose tea samples, and a free mystery gift every month. The boxes ship the first week of each month. The store also offers special mark downs on certain tea products. However, specific prices for individual items are not provided.

The English Tea Store is a premier online destination for teas and well-known British delicacies. The store offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances, and accessories from the United Kingdom and different parts of the world. The store has a rating of 4.68 stars from 2,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers frequently mention a great selection, a good shopping experience, and free shipping. The English Tea Store ranks 1st among Tea sites. The company responds to reviews on average within 11 days. Positive reviews (last 12 months): 91.1%. The company offers a variety of teas and offers sampler packets to try new blends. The site is easy to navigate and selections are delivered promptly. The English Tea Store has the tea that could not be found locally. They were attentive in checking that the order was received. If tea is wanted, it appeals to order from a store named for a nation of tea drinkers. The English Tea Store has a physical location at 1000 Westinghouse Dr Ste 1, New Stanton, PA, 15672. The store is open from Monday to Friday, 08:00 - 17:00.

The English Tea Store accepts various forms of payment including Amazon, American Express, Discover, Klarna, Mastercard, PayPal, PayPal Pay Later, Venmo, and Visa. The store offers two types of subscriptions: re-billable monthly subscriptions and prepaid annual subscriptions. For the monthly subscriptions, the store may submit periodic charges to the chosen payment method until the customer provides prior notice to terminate this authorization or to change the payment method. The annual subscriptions have an initial pre-payment feature for 12 months of service without a recurring annual subscription renewal. To cancel a subscription, customers can log into their account and follow the cancellation procedures, email the customer service, or call the customer service.

The Return Policy of the English Tea Store is as follows:

• Once an order has been placed, it cannot be changed or cancelled.
• Most products qualify for free exchange or replacement for 30 days from the date your order ships. The product must be in its original condition, unused and in its original packaging.
• If the return is not in its original condition, a service charge of $8.49 will be deducted from your refund.
• Returns other than for exchange or replacement will be assessed a fee of $8.49 which will be deducted from your refund.
• Returns or exchanges on any products after 30 days from the date your order ships are not accepted.
• Clearance items are not eligible for return.
• Items shipped outside the United States are not eligible for return.
• Food, foodstuffs, or tea are not eligible for return or exchange. All food, foodstuffs, and tea purchases are final.
• Custom and Personalized Products do not qualify for free returns or exchanges.

The Shipping Policy of the English Tea Store is as follows:

• Shipping is free for the Tea of the Month subscription boxes which ship the first week of each month.
• For other orders, there is a standard flat rate shipping charge of $4.95.